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The Zuri Hotel Palembang, Palembang
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Key details
About the Hotel
Jalan Brigdjen Dhani Effendi Jl Radial,
Palembang,
Indonesia,
30134,
South Sumatra
The Zuri Hotel Palembang opened in 2018 within a vibrant shopping mall complex in Palembang City. It features modern facilities and design aimed at providing comfort and convenience to guests. This hotel is located close to various shopping and entertainment options, including the largest indoor amusement park in South Sumatra.
Location
Centrally situated in 24 Ilir, The Zuri Hotel Palembang is just a stroll away from Transmart and other shopping centers. It is approximately 17 kilometers from Sultan Mahmud Badaruddin II International Airport, which can be accessed via a paid shuttle service. Nearby attractions include the historical Ampera Bridge and various local cultural sites.
Rooms
The hotel offers 214 air-conditioned rooms, designed with vibrant modern aesthetics. Each room includes amenities such as a flat-screen TV, minibar, and a private bathroom with either a shower or bathtub. Guests can benefit from complimentary wireless internet access and tea and coffee-making facilities. The Zuri Dream bedding system by King Koil is standard across all rooms for enhanced comfort.
Eat & Drink
Makan Place, located on the third level, provides guests with an informal dining experience, serving local and international cuisine for breakfast, lunch, and dinner. The café’s atmosphere is designed to create a vibrant and welcoming environment. Room service is also available 24 hours for added convenience.
Leisure & Business
The hotel boasts an outdoor swimming pool, a gym area, and a rooftop sky bar for relaxation and entertainment. For business occasions, it has a Grand Ballroom accommodating up to 2,000 guests and ten additional meeting rooms equipped with essential facilities. Complimentary Wi-Fi is available throughout the property.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Sanctuary
“The room was immaculate, providing a comfortable retreat that made relaxation easy.” view full review
Relaxing Retreat
“The spa offered a tranquil atmosphere, and the massage was just what I needed to unwind.” view full review
Shower Heaven
“The shower pressure was outstanding, turning every morning into a refreshing experience.” view full review
Delicious Breakfast
“The breakfast buffet was impressive, featuring a variety of fresh and flavorful options.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Lift
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness club
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Laundry
Dry cleaning
Shops/Commercial services
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's pool
Spa & Leisure
Outdoor swimming pool
Karaoke
Entertainment
BBQ facilities
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
Jalan Brigdjen Dhani Effendi Jl Radial,
Palembang,
Indonesia,
30134,
South Sumatra
Map view
Jalan Brigdjen Dhani Effendi Jl Radial,
Palembang,
Indonesia,
30134,
South Sumatra
City landmarks
Bridge
Jembatan Ampera
2.1
km
Kelurahan 1 Ilir
Ki Gede Ing Suro Tomb Complex
930 m
Jl. Jenderal Sudirman
Sudirman Street Pedestrian
960 m
Shopping Area
Palembang Square Mall
800 m
Shopping Area
Palembang Indah Mall
810 m
Market
Pasar Cinde
1.6
km
Jl. Tasik
Taman Kambang Iwak Besak
1.6
km
15 Ulu
Cheng Ho Mosque
930 m
Al-Munawar Arab Village
930 m
At the mouth of the Ogan River
Ki Merogan Mosque
930 m
Boulevard Copacabana
Amanzi Waterpark
930 m
26 Ilir Pempek VIllage
1.3
km
Shopping Area
Palembang Icon
880 m
Ampera Lane
Monpera
1.7
km
Jl. Tasik
Kambang Iwak Besak Park
1.5
km
Jl. POM IX
Taman Publik POM IX Taman TVRI
1.1
km
Shopping Area
Bangkinang Plaza
1.1
km
Mall
International Plaza
1.2
km
Jakabaring Sport Complex
Jakabaring Tennis Court
930 m
Sekanak Sidewalk
930 m
Gandus Bike Park
1.3
km
Mosque
Great Mosque of Palembang
1.6
km
Jl. Sultan Mahmud Badarudin
Kuto Besak
2.4
km
Jl. Merdeka No.9
Textile Museum Palembang
970 m
Catholic Church Of Saint Joseph
1.0
km
Taman Cinde
1.0
km
Jl. Letkol Iskandar No.578 17 Ilir
Pasaraya JM Plaza
1.1
km
Jalan Ki Gede Ing Suro
2.0
km
Jl. Ki Gede Ing Suro no. 173
Zainal Songket
2.2
km
Nearby
Shopping Area
Transmart
340 m
Restaurants
Makan Place
60 m
Jl. Radial No. 1371 The Zuri Hotel Palembang
Teh Aba
820 m
Jl. Kapten A. Rivai no. 45
Uncle K Palembang Icon
690 m
Lorok Pakjo Inside Palembang Icon Mall
Black Canyon Coffee Palembang Icon
670 m
Jl. Pom IX Palembang Icon Mall GF #27
X.O Suki & Dim Sum
670 m
Lorok Pakjo Palembang Icon Lantai 1 unit 1-39&51
Pempek & Es Kacang Vico
1.0
km
Jl. Letkol Iskandar no. 541-542 Depan Palembang Indah Mall
Bangi Kopitiam Ahmad Dahlan
1.1
km
Jl. KH. Ahmad Dahlan no. 68
Kopi Oey Palembang
1.2
km
Jln. Angkatan 45 Mall PSx Lobby RS Siloam GF 8-11
Equatore Rooftop Cafe
1.1
km
Jl. Angkatan 45 Hotel Barong
B777 Sky Kitchen
1.1
km
Jl. Angkatan 45 Komplek Palembang Square
40 Avenue Restaurant & Bar
1.1
km
KH. Ahmad Dahlan Street N0. 40
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Epic view
Spacious rooms
Lack of staff initiative
Limited interactive service
7.8/10
Very good
Rooms
8.6
Location
9.7
Service
6.8
Dining
7.3
Guest reviews
7.8/10
based on 16 reviews
7.1
7.1/10 based on 19 reviews
John
United States,
October
2024
7.8/10
I had a lovely stay at this hotel with an amazing view of the Palembang Icon. The rooms were spacious and clean, which made my experience comfortable. However, the service could use a bit of improvement, as not all the staff were particularly friendly or proactive. The location is fantastic as it’s connected to a new mall with numerous dining options. Overall, it offers good value for money.
Rooms
9.0
The rooms were big, clean, and extremely comfortable, boasting an epic view of Palembang Icon.
Service
6.0
While one staff member, Bara, was courteous, the overall service felt lacking in friendliness and initiative.
Location
9.0
The hotel is conveniently annexed to a new mall with a variety of food and beverage outlets nearby.
Dining
7.0
The dining options included a good spread of both international and local food, which was decent enough.
Facilities
8.0
The hotel's facilities, while not extensively highlighted, appeared to be well-maintained and suitable for a pleasant stay.
Epic view
Lack of staff initiative
George
United States,
September
2024
7.4/10
The hotel has a convenient location, right next to a new mall with plenty of dining options. The rooms are comfortable, though somewhat tight. The staff is friendly and helpful, which is a definite plus. However, the dining experience could use some improvement, and I noticed the complimentary items weren't always restocked. Overall, it’s decent value for money, but there are a few areas that need attention.
Rooms
7.0
The rooms were nice and comfortable, but a bit tight.
Service
8.0
The staff was friendly and helpful.
Location
9.0
The hotel is annexed to a new mall with a variety of food and beverage outlets, making it very convenient.
Dining
7.0
The dining options were good enough, but the variety could have been wider.
Facilities
6.0
The facilities were adequate, but nothing particularly stood out.
Mike
United States,
August
2024
8.2/10
I had a pleasant stay at the hotel, thanks to its clean and comfortable rooms, along with a great location right next to a new mall with dining options. The staff was friendly and helpful, but service could use a bit more initiative at times. While the diverse dining options were enjoyable, the breakfast spread did leave something to be desired. Overall, it’s a good value for money given its amenities and proximity to key places.
Rooms
9.0
The rooms were nice and extremely comfortable, offering an epic view of the Palembang Icon.
Service
7.0
The service was courteous and the staff were friendly and helpful, although they could have been more proactive.
Location
10.0
The hotel's location is fantastic, right next to a new mall with various food and beverage outlets.
Dining
7.0
The dining options included a wide spread of both international and local food, but the breakfast could be improved.
Facilities
8.0
The hotel had decent facilities, but I noticed that some amenities, like coffee supplies, weren't consistently replenished.
Calvin
United States,
August
2024
8.2/10
I had a pleasant stay at the hotel, enjoying the clean and comfortable atmosphere. The staff was friendly and helpful, making me feel welcome. The location is excellent, with a new mall right next door offering plenty of dining options. However, I found the service could be more proactive, and the dining experience, while good, lacked variety.
Rooms
9.0
The rooms were spacious and extremely comfortable. I felt right at home during my stay.
Service
7.0
The staff was friendly and willing to help, but I noticed some could have been more attentive.
Location
10.0
The hotel is conveniently located next to a new mall with a variety of food and beverage outlets.
Dining
7.0
The dining options were good, featuring both international and local food, but I would have enjoyed a wider spread.
Facilities
8.0
The hotel facilities seemed well-maintained, contributing to a comfortable stay.
Thomas
United Kingdom,
July
2024
8.2/10
The hotel is conveniently located next to a new mall with a variety of restaurants and cafes. The rooms are spacious and extremely comfortable, making for a very pleasant stay. However, the service could be improved as it wasn't particularly friendly or proactive. The dining options were enjoyable, but the lack of replenishment for coffee items on one day was a small letdown.
Rooms
9.0
The rooms were big, clean, and extremely comfortable, which I appreciated during my stay.
Service
7.0
The staff, while friendly, could have been a bit more attentive and proactive in their service.
Location
10.0
The hotel is right next to a new mall which has great dining options, making it very convenient.
Dining
8.0
The dining experience offered a nice variety of local and international food, but I noticed that some items weren’t replaced on one occasion.
Facilities
7.0
The hotel had decent facilities, but I didn't get the chance to explore them fully.
Stephen
United Kingdom,
July
2024
8.4/10
I had a pleasant stay at this hotel, which is conveniently located next to a new mall filled with dining options. The rooms were spacious and offered a fantastic view of the Palembang Icon. While the service was friendly and helpful, I did find that my complimentary items were not always replenished. Overall, it’s a good value for money, but there are minor improvements needed in service consistency.
Rooms
9.0
The rooms were spacious and provided an epic view of the Palembang Icon.
Service
7.0
The staff were friendly and helpful, but I noticed that some complimentary items were not replaced during my stay.
Location
10.0
The hotel is conveniently annexed to a new mall with plenty of food and beverage outlets nearby.
Dining
8.0
The dining experience here was very good, especially when compared to other hotels.
Facilities
8.0
The facilities were modern and quite comfortable, making my stay enjoyable.
Matthew
United Kingdom,
July
2024
6.8/10
My stay at the hotel was quite enjoyable, especially with the amazing view of the Palembang Icon from my room and its proximity to shopping malls, cafes, and restaurants. The location is definitely a highlight, though I found the service a bit lacking in friendliness and initiative. Overall, it provided a clean and comfortable stay, but improvements in service would make it even better.
Rooms
7.0
The room had an epic view of the Palembang Icon, and it was nice and comfortable. However, it felt a bit tight for my liking.
Service
5.0
Service by Bara was okay; he was a nice guy, but I felt that the staff overall could be more friendly and proactive.
Location
9.0
The hotel is in a fantastic location, annexed to a new mall with numerous food and beverage outlets, making it very convenient.
Dining
6.0
The dining options were a wide spread of international and local food; however, I didn't find it outstanding.
Facilities
7.0
The facilities were decent, but I didn't get a chance to explore them all.
Amy
United States,
July
2024
8.2/10
I had a great stay at this hotel, thanks to its fantastic location right next to a new mall with plenty of food and beverage outlets. The rooms were spacious and clean, offering an amazing view of Palembang Icon. The staff was friendly and helpful, which made my experience really nice, but I did notice some room service delays on specific days. Overall, it's a solid choice for both comfort and convenience, though there are a few areas for improvement.
Rooms
9.0
The rooms were spacious and very clean, with an epic view of Palembang Icon that I enjoyed immensely.
Service
7.0
The staff was friendly and courteous, always ready to assist; however, there were a couple of instances where the room service could have been more responsive.
Location
10.0
The hotel is conveniently annexed to a new mall with a variety of food and drink options, which made dining out super easy.
Dining
7.0
The dining options were decent, featuring a mix of international and local food, but I would have loved a bit more variety.
Facilities
8.0
The facilities were good, with well-maintained common areas that added to the overall comfort of the stay.
Fraser
United Kingdom,
May
2024
8.4/10
I had a lovely stay at the hotel, which boasts a fantastic location right next to a new mall filled with dining options. The rooms were comfortable and offered a stunning view of the Palembang Icon. However, I found the service to be a bit lacking in warmth and initiative at times. Overall, it's a great choice for a relaxing stay with good value for money.
Rooms
9.0
The rooms were nice and comfortable, plus they offered an epic view of the Palembang Icon.
Service
7.0
The staff were friendly and helpful, but there were moments when they didn't seem very proactive.
Location
10.0
The hotel is annexed to a new mall with plenty of food and beverage outlets, making it very convenient for dining.
Dining
8.0
Dining options were good enough, with a nice spread of international and local food.
Facilities
8.0
The facilities met my expectations, providing a comfortable and enjoyable experience.
James
United Kingdom,
May
2024
8.2/10
I had a fantastic experience at this hotel! The location is super convenient since it's attached to a new mall with various dining options, and my room had a stunning view of the Palembang Icon. The staff was generally friendly, although I did find some could be a bit more proactive. While the breakfast spread was good, I think they could improve on service consistency. Overall, it’s a great value for money!
Rooms
9.0
The rooms were spacious and offered an epic view of the Palembang Icon, making my stay all the more enjoyable.
Service
7.0
The staff was friendly, particularly one named Bara, who really stood out, but I felt some could have shown more initiative.
Location
10.0
The hotel is annexed to a new mall, which is super convenient for food and shopping, plus it's easy to get around.
Dining
8.0
The dining options were very good, offering a wide spread of international and local food—definitely worth it!
Facilities
7.0
The amenities were quite nice, though I think there were areas for improvement in the services like replacing coffee sachets daily.
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